Focus on the reader first. You should always write your emails to address the needs of your subscribers, not yours. Offer ways to solve their problems, don’t simply talk about your products and how great they are. (This is a part that so many companies get wrong.) Ask yourself, what are the biggest pain points/struggles for my subscribers? How can I solve their current problem in this email?
Now, you can automatically send highly relevant emails encouraging them to buy the product or service they were considering. Customers who received multiple abandoned shopping cart emails are 2.4 times more likely to complete the purchase than those who receive only one followup email, according to Experian. Try sending the first message one day after, a second message 48 hours after, and possibly a third message within three or four days of abandonment.
First of all, BuzzFeed has awesome subject lines and preview text. They are always short and punchy -- which fits in perfectly with the rest of BuzzFeed's content. I especially love how the preview text will accompany the subject line. For example, if the subject line is a question, the preview text is the answer. Or if the subject line is a command (like the one below), the preview text seems like the next logical thought right after it:
Tell subscribers what to expect. Whether you plan to send company updates, letters from the president, e-commerce sales, daily deals, or weekly tips, it's important to tell your readers what to expect and how often to expect it. Give them as much information as possible on your signup form, so they can decide whether they want to be on the list or not.
Email marketing is the use of email to send promotions, advertisements, newsletters and other communication to your customers and clients. Email messages may be as simple as a few lines of text or as elaborate as a full page newsletter, complete with images. Keep things simple when you're just starting out and use email services that handle most of the steps for you so that you can concentrate on the message you want to send.
Sending out email newsletters can be complicated if you do it yourself. Use one of the many email newsletter services that handle the process for you, from subscriber list management to formatting your message. Most of the services have easy-to-use templates you can customize with your company logo and colors, and online editing programs that walk you through the process. You pick a theme, add your text and links, and the service handles the rest, including tracking statistics such as how many people click on links in your newsletter. Keep your email design simple and clean.
Before launching your email marketing campaign, consider the frequency with which you’d like to be communicating with your customers. They already receive transactional emails from you, so you have to carefully plan your future attempts to contact them. Approaching your customers with no strategy at all can really end up being counterproductive as some customers receive too many emails and others find emails from you to be too few and far between.
Ultimately, the goal of your email campaigns is to convert your email leads into buying customers. This means that your recipients need to open your email, and then they need to click on the call to action. You want to make this as easy as possible. Given that a majority of people are now using mobile devices to access the internet, make sure that your email templates are mobile optimized. This ensures that the images and text remain readable. They will also display proportionately. Mobile optimization is especially important for your call to action. If it doesn’t display correctly, then readers won’t click on it.
The content you create and share should engage people in ways that make them clients in the future. Start by asking, “Whose attention am I trying to keep and what would they be interested in seeing from me?” If it’s on brand for you, it’s also valuable to them. Do this, and people will love you for sharing your expertise with them and will ask for more (or, at least, stay subscribed long enough to get to know you and your business better until the the time is right for them to buy).
Our email boxes are crowded with promotional content. It’s not a surprise that some of your customers will choose the opt-out option once in a while, feeling overwhelmed by the multitude of newsletters they receive. It’s not ethical to eliminate the opt-out option from the bottom of your newsletter. However, you can create a custom script to give your audience some options instead. Let them select, besides the unsubscribe link, to receive emails less often. Let’s say you send emails weekly. You can allow your subscribers to receive word from you once a month and there is a good chance they will take you on your offer.
Email design matters in any successful email marketing campaign. If your emails look terrible, that reflects badly on you, and can make people stop reading. With more people than ever reading emails on mobile devices, it’s important to use a responsive email template so your email resizes automatically whether people are reading it on a phone, tablet, or desktop.
They want to hear from you, this is the main reason they signed up for your newsletter in the first place. However, they don’t want to hear from you daily, neither to receive the same email with the same campaign, over and over again. If you had good returns from a campaign, start a new one. Old information will not get you the same results just by sending your newsletter again. In fact, you will end up by annoying all those who read it in the first place.
While almost all reputable email service providers work very hard to make sure that your emails are not blocked by major ISP’s, they can’t control whether or not your emails hit the inbox or the spam box. Although most will help you by providing a quality score to help you determine availability, getting whitelisted is the most effective way to ensure that your emails get delivered properly.