The content you create and share should engage people in ways that make them clients in the future. Start by asking, “Whose attention am I trying to keep and what would they be interested in seeing from me?” If it’s on brand for you, it’s also valuable to them. Do this, and people will love you for sharing your expertise with them and will ask for more (or, at least, stay subscribed long enough to get to know you and your business better until the the time is right for them to buy).
Groups are an easy way to organize your list into categories so that you only need to maintain a single list in your account. Let’s say you have an e-commerce store and use your Mailchimp account to communicate with sales representatives, retail locations that sell some of your products, and customers. The logical step might seem to be creating separate lists to track these three audiences, but adding them to groups on one list is a similar concept that can save you money. You can then build segments for these groups and send campaigns that are relevant to them.
Make Content an Afterthought: When you’re executing an email campaign, it’s common (and a best practice) to dedicate a lot of your focus on planning your campaign, segmenting your list and building out the emails. Very often, particularly in nurture campaigns and newsletters, content is a critical component of your emails. As a result, you also need to pay attention to the content that you’ll share in these emails. Strategically mapping your content to your email marketing efforts (and even aligning content creation with campaign planning efforts) is critical to your overall success. If your content is simply an afterthought, it shows.
Rob, you don’t say who ‘booted’ you from using it. A significant GDPR factor is non-profits having to consent/re-consent those on established email lists and experiencing significant proportions of lists being lost because people miss the notifications or are too busy to fill in yet more forms. However, I have found a few using a ‘one-touch’ re-subscription button that takes immediate effect, without the recipient having to do anything else. It would appear that the re-subscription rate is higher, the easier it is to activate. On enquiry, I was told that they were using mail chimp for this.
Honestly, when I say “be real” – I mean it.  Don’t be afraid to talk about your failures with people (on your list).  They want to know that you weren’t BORN rich, or one of those naturally fit people that was just made to be a fitness model.  They want to hear your story, they want to hear your struggles, they went to know that you were in the SAME PLACE AS THEY ARE RIGHT NOW, DAMMIT!
For non automated emails and newsletters, you should always resend the same message to everyone who didn't open and or click your last email. This isn't always accurate, because email open tracking doesn't work if someone has images disabled. But doing this usually gets you an extra 20-30% boost.  I usually test out a totally new subject line on the resends. You can also rewrite part of the email with a different angle.

Maybe there is someone out there that still likes getting monthly or weekly emails in their inbox with subject lines like “August newsletter: update of company events at blah blah Inc.” However, for most of us the word “newsletter” has become unattractive; devoid of meaning and therefore any value. We don't like the newsletters we receive nor do we get anything out of them so we resist creating our own email marketing campaigns in fear of being that meaningless content dribbling into others inboxes that we dislike so much ourselves.
Wow, Jeff! Fantastic article. Lots of great info to refer back on. You first came to my attention through the Profit Academy coaching & I sought your website from there. I love your very personal writing style. It is obvious that you are passionate about your work and care about people. You share top grade knowledge without the fluff. It is a powerful combination and why I listen when you speak. Thank you for gifting us the benefit of your insight.
In a post at the MailChimp blog, Goat Milk Stuff cofounder PJ Jonas said that while she and her husband Jim (and their eight children, who also help run the company) diligently collected emails during trade shows, they wanted to expand without compromising their business’ approachable, family-friendly values. Surprisingly, email marketing allowed them to do both.

Again, “newsletters” are annoying to all of us. Who wants to read your “Memorial Day Newsletter”? (Even your mom is only glancing at it and that’s just to be polite because she loves you). However, emails with your voice, philosophy and insights that the recipient actually appreciates and is interested in? That’s an entirely different beast. That is what we are going for here. RIP newsletters, hello email marketing.
Hi. thank you for the great information. I currently have Mail Chimp and it is set up to sync between my WordPress site and Mail Chimp. the problem is it isn’t and new subscribers to my blog are not being updated onto the list on the Mail chimp end. I have tried several fixes and nothing is working. I am unsure what to do now after endless googling it may be time to quit Mail Chimp. Seems others are having this problem also.
Breaking up your sending volumes to a consistent level shows the ISPs it’s just business as usual (and you’re not a phisher or spammer). If you do end up sending high volumes of mail, make sure you build up your volume gradually (this can be done when warming up a new sending IP)—send too much mail at one time and you’re asking to be throttled by ISPs which can delay delivery time, frustrate your users, and likely cause a decrease in engagement.

Mailchimp makes it easy to design beautiful, personalized email campaigns and automations so you can build and strengthen your relationships with potential and existing customers. And with your online store connected, you’ll collect helpful e-commerce data for your customers—like order history, how much they spent, and whether they’re first-time or repeating customers—so you can send targeted campaigns that direct traffic back to your store and generate more sales.

They want to hear from you, this is the main reason they signed up for your newsletter in the first place. However, they don’t want to hear from you daily, neither to receive the same email with the same campaign, over and over again. If you had good returns from a campaign, start a new one. Old information will not get you the same results just by sending your newsletter again. In fact, you will end up by annoying all those who read it in the first place.
4. Ability to customize your links. When you join a partner program, you receive your custom affiliate link. But what happens if you want to create deep links, in order to direct the referral to a specific landing page? Moosend has taken care of that for you; when you sign up for Moosend’s email marketing affiliate program, you get your unique promotional link, which then can be customized by adding “?url=” at the end, plus the URL you want to redirect your leads to. Again, it’s perfectly fine if you don’t do this; Moosend’s default affiliate link will still take the referred user to the homepage.
This article is informative, but it does not offer distinguishing features between the services covered (other than mailchimp is free). You seemed to go to great lengths to say good things about each – although I’m sure each services has positive aspects. I would have benefited much more from a rating of some sort of the various features of each service, or at least the pros & cons of each.

As you can see from the example above, emails following the model contain a succinct headline that highlights the key message of the campaign, as well as supporting information and visuals to help convince readers about the benefits of clicking-through. The reader is then presented with a prominent call to action button that makes it crystal clear what to do next.
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