But while automations are designed to take some of the work and effort out of engaging with your customers, your emails should show that you care. You should take time to research what your customers like to help make your emails sound human and personal. Above all, marketing automation is an opportunity to deepen your relationship with your customers.
MailChimp is the most widely used email management software. It also packs an abundance of useful features, including detailed analytics. But what makes it the most usable one is definitely that it is free for those who are just starting out. The only limitation is that you can have a maximum of 2,000 subscribers and 12,000 monthly emails sent. In comparison to the others, their paid plan is twice as a right, making this the client that the majority of people choose.
Which is why you should just turn those notifications off. Don’t even pay attention to the numbers early on because every unsubscribe is going to feel personal. I used to obsessively refresh unsubscribe data and experienced each one as a breakup, like I was being dumped! But we’re not for the people who don’t need and like what we have to offer, we’re for the ones who love it and can’t get enough! Now I don't even look at the unsubscribe list. (Cue Beyonce’s “Irreplaceable”)
Honestly, when I say “be real” – I mean it. Don’t be afraid to talk about your failures with people (on your list). They want to know that you weren’t BORN rich, or one of those naturally fit people that was just made to be a fitness model. They want to hear your story, they want to hear your struggles, they went to know that you were in the SAME PLACE AS THEY ARE RIGHT NOW, DAMMIT!
If you’ve been following along from the beginning, you have now learned how to grow your email list to epic proportions, you’ve segmented your list so that your emails are highly relevant to each individual subscriber, and you’ve learned how to send amazingly effective emails that have a high open-rate. Now you are ready to automate the process and turn your campaigns into money-making machines!
To avoid having your customers lose interest, we do recommend sending a newsletter more than once per month. According to the Direct Marketing Association, most companies send promotional email campaigns 2-3 times per month. To fully take advantage of email marketing, however, you should still be conservative with how frequently you send your campaigns. If you create campaigns where emails are sent every day, for example, this might cause your unsubscribe rate to increase.
If you’ve connected your store to Mailchimp and turned on e-commerce link tracking for your campaigns, you can view purchase data for your subscribers in campaign reports, subscriber profiles, and on the account dashboard. Your reports will show you how much money your campaigns and automations make, as well as total orders and their average revenue.
Make it easy to subscribe. Post a signup form on your homepage, blog, Facebook page, and wherever else your customers and fans are already active. You might want to collect names and birthdays (for a special offer or gift) or invite readers to join groups, but don't go crazy with the required fields. A too-long subscribe form might scare people off.
Many small businesses have discovered that successful email marketing campaigns don’t just sell, they inform. They provide customers and prospects with useful content, such as advice, expertise and insights. By doing so, they build a relationship over time with customers. This is what’s known as “lead nurturing”—that is, heeding customer needs and providing relevant content to meet those needs over time.
As you can see from the example above, emails following the model contain a succinct headline that highlights the key message of the campaign, as well as supporting information and visuals to help convince readers about the benefits of clicking-through. The reader is then presented with a prominent call to action button that makes it crystal clear what to do next.